Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Tmm Tours Egypt – tmmtoursegypt.com
Last Updated: May 2025
Tmm Tours Egypt respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website, services, or team.
1. Information We Collect
We collect the following categories of information:
a) Personal Information
When you make a booking, send us an inquiry, or contact us via our website, email, or WhatsApp, we may collect:
- Full Name
- Email Address
- Phone Number (including WhatsApp)
- Nationality and Passport Details (if required for specific bookings)
- Travel Preferences, Group Size, and Special Requests
b) Booking & Payment Information
We collect details related to your tour preferences, selected dates, number of guests, and the services requested. Payment data is handled securely through authorized payment gateways and is never stored directly on our servers.
c) Technical & Browsing Data
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Pages visited, time spent, and referral links
- Cookies and usage data
This helps us understand how users interact with the site and improve performance.
2. How We Use Your Information
We use your information to:
- Confirm bookings and deliver the travel services you request
- Communicate with you through email, WhatsApp, or phone regarding your trip
- Respond to inquiries and provide customer support
- Personalize your experience and offer tailored services
- Send important updates, offers, or promotions (optional)
- Analyze website traffic and optimize performance
- Comply with legal or regulatory requirements
3. Cookies Policy
Our website uses cookies to:
- Remember your preferences
- Enhance site functionality
- Analyze user behavior
You can control or disable cookies via your browser settings. Disabling cookies may affect how the site functions.
4. Data Security
We implement strong security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption
- Trusted third-party payment processors
- Restricted access to personal data
- Regular monitoring of our systems
However, please understand that no online data transmission is 100% secure, and we cannot guarantee complete security.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may only share your data:
- With trusted partners (e.g., hotel or transportation providers) strictly to fulfill your booking
- With government authorities or legal entities when required by law
- With service providers for technical support, under strict confidentiality
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct or update your data
- Delete your data (unless legally required to retain it)
- Object to the use of your data for marketing
- Withdraw consent at any time
For any requests or concerns, contact us at:
📧 info@tmmtoursegypt.com
7. Third-Party Links
Our site may include links to external websites (e.g., travel partners, booking forms). We are not responsible for the privacy policies of those sites. We encourage you to read their policies before submitting personal data.
8. Policy Updates
We may update this Privacy Policy periodically. When we do, we will post the updated version with the revised date at the top of this page.